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Introduction to Zoom Contact Center for Agents
Zoom Contact Center brings unified communications together with contact center capabilities through a powerful, easy-to-use feature set. Learn how to get started using Zoom Contact Center as an agent. ️ Introduction 00:00 ️ Logging In 00:25 ️ Setting Availability 00:55 ️ Handling Engagements 01:17 ️ Adding a Contact 02:51 ️ ...
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