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  1. Support : Swoop

    Booking a flight How can I book with Swoop? Do I need a Swoop profile to book a flight? Can I see how many seats are available at a certain fare? How many seats can I book at one time?

  2. What can I bring in my carry on? : Swoop

    Swoop offers water bottles for purchase, or you can bring a collapsible water bottle and fill it up after going through security. Click here to see the entire Swoop onboard menu and what is …

  3. Swoop Pay Portal - Support Center - WestJet

    If you need to reschedule or get information about your flight, fees or luggage, please reach out to Swoop Support via message at https://help.flyswoop.com/support/home. For Disputes with a …

  4. Travelling with your family : Swoop

    Swoop is committed to helping families sit together on their trip. We’ll do our best to sit your group together for free at check-in, however, you can still purchase a seat in order to customize …

  5. Swoop Pay Portal - Welcome

    Please note that Swoop Pay Portal Support (Hyperwallet) can only assist with reimbursement payment related inquiries and NOT with information about your flight, fees or luggage.

  6. questions about my WestJet Vacation booked through Swoop

    My WestJet Vacation booking contains a flight that has been changed or cancelled by Swoop. What should I do? Please follow the steps outlined in the Swoop email you received about …

  7. How many bags can I fly with? - Swoop

    Tech help On board Accessible services Swoop Getaways and partner bookings Travel insurance

  8. How do I book a car rental through FlySwoop.com? : Swoop

    Swoop customers get access to great car rental deals in every city Swoop operates in. Once you’ve booked your flight, on the confirmation page you’ll see links for car rental deals – simply …

  9. I didn't receive my flight itinerary - what do I do? : Swoop

    Check your junk mail or spam folder as sometimes messages can end up in there. Your work email may also have settings that filter Swoop's messages. Alternatively, go to MY Bookings …

  10. Can I cancel my travel plans due to Coronavirus? : Swoop

    Did you receive an email from Swoop about a schedule change of three hours or more to your flight? Follow the instructions in the email that was sent to the address on the booking.