You can submit a precertification by electronic data interchange (EDI), through our secure provider website or by phone, using the number on the member’s ID card.

Feb 4, 2025 · Aetna providers follow prior authorization guidelines. If you need help understanding any of these guidelines, please call Member Services at 1-855-463-0933 (TTY: 711), 8 AM to 8 PM, …

For more help understanding what you need prior authorization for, call the Member Services number on your member ID card, 1-833-570-6670 (TTY: 711). We’re available between 8 AM and 8 PM, 7 days …

Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and insurance agents …

If you have an Aetna Better Health member that needs one or more of these services, please contact Member Services at 1-866-212-2851 (ICP) or 1‑866‑600-2139 (Premier Plan) for more information.

Although Aetna® recommends that out-of-network providers also get prior authorization for some services, it is not a requirement. Providers can call Aetna at 1-800-624-0756 to request prior …

Aetna Optum has contracted with Aetna Better Health to provide NP model of care during a nursing facility event and has assumed responsibility for obtaining service authorizations for Part A Skilled …

Prior Authorization Form ALL fields on this form are required. Please attach ALL clinical information. Fax completed form to: 480.977.6116

Nov 1, 2025 · See our precertification lists or utilize our CPT code lookup to see whether a procedure or service requires prior approval. Discover the Aetna difference.

Each health plan has its own contact information. Each of our health plans has different contact info. Select your state and find Aetna Better Health plan info here.