Jan 6, 2024 · Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. If your laptop is getting stuck on a grey screen after displaying the HP logo …

Feb 9, 2025 · If the screen remains grey, connect an external monitor using HDMI or VGA and check if there's any display. Boot into Safe Mode: Restart your laptop and keep pressing F8 …

Mar 12, 2022 · If issue still persist then t est the hard drive using HP PC Hardware Diagnostics UEFI to rule out other hard drive issues. Start or restart the computer. Press F2 repeatedly …

Dec 29, 2022 · Hey i dont know what laptop i have, it was a gift. But, i shut it off like i normally do and now the screen is black and grey. I left it on the charger for a couple hours so maybe thats …

Jan 16, 2025 · Restart your laptop and open HP Support Assistant again. Reinstall HP Support Assistant: Uninstall HP Support Assistant: Go to Control Panel > Programs > Uninstall a …

Jan 27, 2025 · Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. If your camera is showing a grey screen, there could be a few different issues …

Jul 25, 2019 · My daughter has an HP stream laptop. She has only had it one month. When you turn it on it just goes to a gray screen. I can see the arrow of the mouse and move it around …

Jun 21, 2023 · Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. If your HP Pavilion x360 laptop's screen has been accidentally switched to …

Aug 25, 2023 · Hi, my camera screen appears grey and is unable to be used with any webcam apps (including windows camera app, zoom, teams, etc). My OS is Windows 11 22H2 and the …

Sep 13, 2017 · Looks like everything works fine right now, my only concern is if this incident dindn't harm my notebook and may cause me troubles in the future, as it is a brand new …