A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was ...

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. "We want everyone to feel ...

Starbucks spokeswoman Jaci Anderson told The Washington Post in a statement that the policy is designed to prioritize paying customers and staff, and to make everyone “feel welcome and ...

Starbucks' new purchase-required policy reverses the open door rule put in place after a store called police on Black men ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.

Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...

By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at ...