Smart Technologies CEO Nicholas Svensson calls each of the company's employees every year. It's led him to make changes at ...

Second, know when to escalate ‒ with tact. If the lack of feedback is hurting performance or morale and a direct conversation ...

Here’s what most young leaders get wrong: They think being coachable means being open to feedback. That’s table stakes. Real coachability means receiving feedback in whatever format it’s delivered — ...

Hearing, “good job, keep doing what you’re doing,” may feel safe, but it won’t stretch your influence or unlock your ...