Bank of America tops customer satisfaction in retail banking advice and mobile app satisfaction, ahead of Wells Fargo and Truist, per J.D. Power’s 2025 studies.

According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned supreme.

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

The American Customer Satisfaction Index Travel Study for 2025 was based on 16,771 completed surveys. Respondents were contacted at random via email from April 2024 through March 2025.

The American Customer Satisfaction Index Travel Study for 2025 was based on 16,771 completed surveys, contacted via email from April 2024 through March 2025 with customer chosen at random.

In a first-of-its-kind announcement, FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking sector in 2024.

But both banks slipped 1% in customer satisfaction with a new score of 80 compared to the prior year. Bank of America Bank has 3,700 financial centers and 15,000 ATMs in the U.S., according to the ...

The study, now in its 26th year, examines satisfaction across six areas—power quality and reliability, price, billing and payment, corporate citizenship, customer contact, and communications. It is ...

These are the mega airports that J.D. Power found scored the highest for overall customer satisfaction. Fox Business. ... Quotes displayed in real-time or delayed by at least 15 minutes.

Americans are more satisfied with Google Search than a year ago, according to the annual American Customer Satisfaction Index (ACSI) Search and Social Media Study 2024. Why we care.

The American Customer Satisfaction Index (ASCI) recently released its 2024 Restaurant and Food Delivery Study, and McDonald's once again came in last place.