NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation HOBOKEN, N.J.

Intake Engineering introduced control and tracking into the operation, making every piece of vital information easily ...

For a more unified experience, Zoom's enterprise clients in India can now integrate Contact Center with Zoom Phone.

Licensed by the Department of Telecommunications (DoT) India, Zoom Phone brings AI-first modern telephony to Mumbai, Delhi ...