THE CONTACT CENTER Association of the Philippines (CCAP) is projecting at least 5% growth in revenues and jobs this year, ...

The Contact Center Association of the Philippines (CCAP) expects a modest industry growth of 5 percent to 7 percent in 2025, ...

PMI urges organizations to upskill talent as sectors face a sharp rise in project leadership demand driven by infrastructure ...

TCN, a leading provider of cloud-based contact center solutions, today announced significant advancements and the integration ...

North American Utilities are under pressure to do more with less and smart Agentic AI tools can help. This whitepaper shows ...