Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions.

The Contact Center Association of the Philippines (CCAP) expects a modest industry growth of 5 percent to 7 percent in 2025, ...

“We executed this change management successfully by leveraging ... Gauging progress via transparent key performance indicators was all the more impressive, given that most of this happened ...

TCN, a leading provider of cloud-based contact center solutions, today announced significant advancements and the integration of cutting-edge artificial intelligence (AI) into its Workforce Management ...

Business leaders should view agents as valuable collaborators that can be deployed on demand to perform specific roles in ...

PMI urges organizations to upskill talent as sectors face a sharp rise in project leadership demand driven by infrastructure ...

ANNISTON — A little more than a year after the idea was first introduced, the CREATE Center has become a fully operational regional hub for career and technical education, serving high school ...

However, management acknowledged that organic revenue fell compared to last year, with Reynal emphasizing, “We decided to take a prudent view by maintaining total revenue consistent with prior ...

Other pain management options for procedures may include NSAIDs and other medications, such as misoprostol, according to ACOG. The guidelines also call on physicians to use pain relief options ...