NEW YORK, June 16, 2025 /PRNewswire/ -- LS Power, a leading development, investment, and operating company focused on the ...

SPOKANE, Wash., June 03, 2025 (GLOBE NEWSWIRE) -- In response to dry summer conditions and increasing wildfire danger in the region, Avista is applying temporary changes to power line operations in ...

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls ...

Now there are new records. Two and a half years ago, the National Ignition Facility, a division of the US research facility Lawrence Livermore National Laboratory (LLNL), made headlines with an ...

AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations. Eighty-three ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

Customers of call center operators such as Teleperformance who employ staff there also have this problem. With the help of artificial intelligence (AI), the accents of these employees are now ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

After more than a year of work, Lehigh County is ready to launch its 988 call center, which means local callers to the suicide and crisis lifeline will reach Allentown-based operators who can ...

AKRON, Ohio (WJW) — Charter Communications, which goes by the trade name Spectrum, is expected to close its call center in Akron this spring, impacting more than 250 employees. According to a ...