A day's workshop, which focused on co-designing and co-creating solutions within the information integrity chain, has been ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

The 12-month fellowship supports teams co-creating Digital Open Solutions (DOS) with communities to drive inclusive, ...

TCN, a leading global provider of cloud-based contact centre solutions, today announced the enhancement of its Business ...

When most people think of AI transforming industries, their local plumber's or HVAC technician's office is often overlooked.

AiVANTA partners with Slangit Technologies to create an AI-powered customer engagement platform for Arabic-speaking markets ...

Ghana’s fintech and banking sectors have seen rapid growth, but this progress comes with a serious downside: rising fraud. In 2024 alone, the Bank of Ghana 2024 Fraud Report indicated that nearly ...