When used in combination with data and analysis, let's talk about how customer stratification can help sort equipment rental ...

Consumers increasingly see prompt, personalized customer support as the norm, and will likely move on to the next brand if ...

The customer is king – a much quoted business mantra coined by Harry Gordon Selfridge a century ago -- is more of a hollow ...

Your customers are the lifeblood of your business. Attracting and then retaining a strong customer base is the key to long-term success in e-commerce.  Enticing and keeping customers will be one of ...

Amazon has grown to become an e-commerce giant, and while it's just pipped to the post by Walmart, it's the second-biggest in ...

While surveys provide valuable insights, only a small percentage of customers typically participate, limiting the scope of ...

Customer service strives to create positive experiences for customers. It's key to a successful seller/customer dynamic. Loyalty in the form of favorable online reviews, referrals, and future ...

BBB says there are some easy ways to see whether product reviews you're seeing online are legitimate. Don't fall for the ...

Slimjaro Pro is a plant-based weight loss supplement gaining attention for its metabolism-boosting and appetite-suppressing ...

Guided by its mission to rid the world of bad CX, Talkdesk leads by example ... for customers every day-with a deep commitment to CX excellence, partnership, and helping them get more from their ...

Hope Gas filed with the Public Service Commission this week to increase its base rates. This is its first base rate case ...