(This is the second article of a two-part series about frequent flyer and customer-service ... on a business trip to Russia last month, customer service expert John Tschohl says he won't fly ...

Amid months of mass flight cancellations and delays, the Department of Transportation has launched a customer service dashboard to help vacationers ahead of the travel-heavy Labor Day weekend.

Bharat Sanchar Nigam Limited (BSNL) has announced April 2025 as ‘Customer Service Month’ to enhance customer experience. Customers are requested to provide feedback or suggestions. A release ...