Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

Maintaining communication during off-hours is very important for customer satisfaction and growth. After hours answering services have become a must-have for professional call management around the ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

WAUSAU, Wis. (WSAW) - A program between the Wausau School District and Wausau Flying Service is answering a need for more pilots. It’s called Aviation 101. It’s a part of the WAVE program. WAVE is a ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

BRICK – The parking lot of Seeds of Service (SOS) was jam-packed on a recent Tuesday afternoon as a steady flow of people came for help from dozens of programs and activities offered by the charity ...

Starting February 2025, new Customer Service customers with Enterprise licenses will only see the Customer Service workspace app. The Customer Service Hub (CSH) app will no longer be available for all ...