Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US ...

The technology world is evolving from simple chatbots to 'autonomous agents' capable of carrying out complex tasks on their ...

Liveops Announces Remote Agent Hiring for Tax Season Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ –  Liveops, a frontrunner in flexible customer experience outsourcing ...

Payments banks are driving financial inclusion for 250 million users by leveraging local agents as they are trusted to ...

This announcement is also being backed by Jet2 with significant investment in its recruitment for Gatwick, offering many ...

Flexible Work Opportunities for Customer Support Professionals Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ – December, 2025 – Liveops, a leader in flexible customer ...

At the core of every AI coding agent is a technology called a large language model (LLM), which is a type of neural network ...

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

ServiceNow’s deal to buy exposure management technology developer Armis comes just weeks after it acquired incident ...

Data from the State Administration for Market Regulation showed that in 2024, consumers filed 6,969 complaints related to intelligent customer service in the e-commerce after-sales sector, an increase ...

Suncorp Group is planning a multi-agent approach for its AI strategy, and is building out a library of reusable components that will help it to scale the technology across its brands.

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...