Residents in the Katy Manor subdivision said they were left vulnerable after a United States Postal Service master key was ...

“Decades ago, when these neighborhoods were created as San Antonio grew, the Postal Service made a commitment to maintain and replace their cluster boxes,” he said. Those large metal ...

That means when a cluster box is broken, residents are caught in a blame game between their HOA and the post office to figure out who will cover the repairs. "Reliance is on local staff knowledge ...