Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

For years, Columbus College of Art & Design students have been able to sharpen their sketching skills thanks to one course's ...

After years of over-hyped AI news, some capable products are finally arriving from OpenAI, Microsoft, and others. Here's what ...

A replay of the webcast will be available two hours after the call and archived on the same web page for one year. About European Wax Center, Inc. European Wax Center, Inc. (NASDAQ: EWCZ) is the ...

Healthcare contact centers face growing pressure from rising patient call volumes and consumer expectations. Despite these demands, scheduling an appointment by phone can take as long as 8 minutes ...

After months of negotiations, concession workers at the Long Beach Convention & Entertainment Center finally have a contract agreement with the venue’s operator, ASM Global, which increases ...

"It is the priority of (owner/operator) Lake Michigan Carferry and our parent company ... For tickets and more information, call 1-800-841-4243 or visit ssbadger.com. Contact Christopher Clough at 920 ...

“They call us crying, and they’re devastated,” he said at the time. “No matter if it’s a small cat or it’s a 220-pound Irish wolfhound, they still have a dead family member, and it’s ...

France’s Teleperformance SE, the world’s largest call-center operator, is rolling out an AI system that softens English-speaking non-native accents to make them more understandable.

As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...

It simply built or bought big data centers, made sure they were powered, and rented out its rack space to AI and cloud companies that installed their own servers. With Sai, Applied Digital ...