The Trump Organization has launched a new mobile service and $499 smartphone under the brand name Trump Mobile, aiming to ...

The Trump family, long known for its real estate empire, luxury hotels, and golf resorts, has in recent years ventured into newer arenas including digital media and cryptocurrency. The Trump ...

Imagine a loyal customer calling in to sort out a billing issue. They navigate through a complicated IVR system, get stuck in ...

Received a call from an unfamiliar number that rang only once? It could be a scam phone call. Here's how to avoid and report ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

When an AI agent joins forces with a human customer experience representative, the real-time results are impressive.

We are putting out as much capacity as we possibly can,” CEO Safra Catz said during a Wednesday earnings call.

For a more unified experience, Zoom's enterprise clients in India can now integrate Contact Center with Zoom Phone.

A food service provider brought contraband into Darlington County’s detention center twice in the past month, Sheriff Michael August said. Amber ...

From financial aid to forgiveness programs and more, experts share how Long Islanders can get real help with medical debt.

Advanced Call Center Technologies, LLC (ACT), a 100% employee owned leader in customer experience solutions and premier Business Process ...