It was a sad week in Washington with the passing of Rep. Gerald E. Connolly, D-Va., and the shooting of two Israeli Embassy workers. It was also “One Big Beautiful Bill Act” week on the House ...

At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls ...

MANILA, Philippines — The Cybercrime Investigation and Coordinating Center (CICC) will investigate a call center company based in Cebu City for allegedly operating as a scam hub. The ...

TOPEKA, Kan. (WIBW) - Blue Cross and Blue Shield of Kansas (BCBSKS) has been recognized as a national leader in customer service, earning the prestigious Call Center of the Year award from SQM ...

AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations. Eighty-three ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

MANILA, Philippines — The National Technical Support Center (NTSC), dubbed as the “technical call center” of the Commission on Elections (Comelec), will begin its operations on May 2, 10 days before ...

MANILA, Philippines — Gender equality advocate, and Bataan 1st District Rep. Geraldine Roman has lamented Manila city ... Manila local candidate not as a critic but as a sister who is sad about her ...

House members voted Thursday to censure Rep. Al Green for heckling President ... into action after someone has the guts to stand up and call BS. Less than 24 hours later, and here they are on ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time.

The third-party call center representative improperly accessed personal data of retirement plan participants between December 2024 and January 2025. Inspira Financial Trust LLC—a provider of health, ...

The company said the call-center representative is no longer an Inspira contractor and it is working with the call-center vendor to ensure that the matter has been reported to law enforcement ...