Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...

where each call center representative works at a computer equipped with a headset. The team consists of eight members: six call center agents, an IT specialist, and a supervisor. They have handled a ...

The best VR headsets can make you forget, even if just for a moment, you're wearing a big chunk of plastic and foam on your face. It will make you feel like you're a part of a game's world ...

UCC Report – Unified Call Center (UCC) Report - Shows the overall performance of the UCC(s) based on selected parameters. Key information is all the averages of all calls received, accepted, forwarded ...

‘I’ll call him out on it’ The dos and don’ts of dating in midlife Bradford pears may be pretty, but pack an environmental punch. How to get rid of the trees Somehow Every Computer Chip In ...

In an erratic 911 call, the suspect in the arson attack at the Pennsylvania Governor’s Residence rattled off perceived injustices he believed Josh Shapiro committed against the suspect’s ...

Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. Amid the crawfish farms, towering pine trees and ...

These headsets have moved far beyond their early use in call centers or professional broadcasting—they’ve become everyday tools for people across all walks of life. Whether you’re working ...

The European Commission (EC)-backed Smart Networks and Services Joint Undertaking (SNS JU) has announced its fourth funding call to boost European leadership in the development of next-generation ...

HILO (HawaiiNewsNow) - A blessing and dedication ceremony took place Monday for Hawaii County’s new emergency call center; one that officials say has been decades in the making. The 17,000 ...

Legal and IT experts have made submissions to the government’s call for views on the current rules around the use of computer evidence in court, which closes today. The wider public ...

Most commonly associated with call centers, advanced multipoint adds one additional feature to the piconet: the ability for the headset to ... and your work computer. The typical hierarchy of ...