These headsets have moved far beyond their early use in call centers or professional broadcasting—they’ve become everyday tools for people across all walks of life. Whether you’re working ...

‘I’ll call him out on it’ The dos and don’ts of dating in midlife Bradford pears may be pretty, but pack an environmental punch. How to get rid of the trees Somehow Every Computer Chip In ...

T. Klas’ flagship product, known as Voyager, is the ruggedized family of compute and networking systems that Anduril had ...

One of the most vital components in achieving this is the implementation of robust call center solutions. From the early days of switchboards and rotary phones to today’s cloud-based, AI-enhanced ...

where each call center representative works at a computer equipped with a headset. The team consists of eight members: six call center agents, an IT specialist, and a supervisor. They have handled a ...

For years, North Korea has been secretly placing young IT workers inside Western companies. With AI, their schemes are now ...

Put on AR glasses and fire up Spacetop software, and you'll see a huge spread of windows and tabs right in front of your face ...

Imagine returning to work after a lovely vacation and trying to reboot your computer, only to be greeted by a black or blue ...

Companies should welcome the opportunity to give consumers what they want, and a domestic customer service call center falls into this category. Sheldon H. Jacobson is a computer science professor ...

No, what made PC Connection ads unique was the imagery of anthropomorphic raccoons, the work of an illustrator named Erick Ingraham. Here they are in that same 1991 PC Magazine ad.

The event showcased exciting student projects from the departments of English, African & African American Studies, Classical Studies, Game Design, History and World Languages, Literatures & Cultures.