Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Upcoming events in Lake County include junior lifeguard camps and lifeguard certification courses at Orlando Health National ...

Does the concept of artificial intelligence intimidate you? Or do you figure it won’ t have much impact on your life, so why ...

Adjusting to college life can be challenging, as students navigate newfound independence and more rigorous courses. It can feel especially daunting for students who face mental health ...

The meteoric rise of artificial intelligence is not just changing how people do business, it is dramatically changing the demands placed on data centers ... the unique challenges these facilities ...

Connecticut’s environmental status remains overall healthier than a decade ago, but several challenges remain ... Engineer Research and Development Center are leading a demonstration project ...

Gas South is leading the way in exploring with Oracle how to deploy AI capabilities best. "At Gas South, we are always looking for new ways to leverage data and automation to deliver better ...

While multiple recounts confirmed Democrat Allison Riggs' 734-vote win, Republican Jefferson Griffin's ongoing challenges are now ... It's like changing a penalty call after the Super Bowl is ...

As Swapnil Jain, CEO and co-founder of Observe.AI, told VentureBeat in a recent video call ... centers. The system combines various AI technologies, including: Jain noted that one of the key ...

The software comes as the call center industry faces challenges from the rise of AI chatbots. Last year, Teleperformance experienced a significant drop in share prices after Swedish fintech firm ...