New CIAM platforms are addressing a significant barrier to enterprise AI adoption: identity management for autonomous agents.

When most people hear "fleet management," they immediately think of trucks ... and elevate software quality. BlueVoyant, a leader in integrated cybersecurity, is debuting its Continuous Optimization ...

“As a stakeholder of the health system, we will make SHC available to all our public and private customers," says Elia Ganzi, integrated customer management director at Roche Italia. Along with ...

Using Technology to Improve Customer Experience Implementing new tech such as integrated customer management systems and live chat can make support faster and more reliable. Tools built around ...

Furthermore, the new system should be a commercial-off-the-shelf or low-code application platform that can be expanded, customized, integrated and operated by a third-party or the government.

Intelligent cloud technology drives smarter business operations by streamlining decision-making, automating complex workflows ...

Disconnected teams dilute marketing ROI. CMOs can unite digital, field and SDRs through IDG to build a high-impact, ...

Let's explore the nuances of the B2B telco sector, outlining a strategic blueprint for CVM vendors to empower telcos with ...

AMID the increasing demand for accessible, efficient healthcare across the Philippines, especially in the Visayas and ...

However, call center system costs and ... in employee training, management would need to hire more people to handle the same tasks. 4. Eliminate duplicate tickets. Ticket duplication is a common issue ...

Bell Canada Enterprises combined three IT services acquisitions into Ateko, a $200-million-plus provider of services around ...