Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

Good morning. My name is Michelle, and I'll be your conference operator. At this time, I would like to welcome everyone to ADP's First Quarter 2026 Earnings Call. I would like to inform you that this ...

Ben Khalesi writes about where artificial intelligence, consumer tech, and everyday technology intersect for Android Police. With a background in AI and Data Science, he’s great at turning geek speak ...

Samsung’s upcoming One UI 8.5 update is expected to include a new automatic call screening feature. New code suggests that users will have multiple control options to customize when automatic call ...

Xander Bogaerts can’t wait for the automated ball-strike system. The Padres’ shortstop went off when talking to reporters after he was called out on strikes on a 3-2 count on a ball that appeared to ...

Approaching 500 million sales (which translates to more than $30 billion in revenue), Call of Duty is undoubtedly one of the most successful and popular video game franchises of all time. While the ...

The next iteration of Apple's beloved iPhone operating system is officially here in the form of iOS 26. While the arrival of Liquid Glass has been met with mixed reviews, Apple's latest OS offers a ...

We may earn a commission when you click links to retailers and purchase goods. More info. Google shared today that two of the best features on Pixel phones are gaining access within Android Auto in ...

Samsung is preparing an automatic call screening feature for Galaxy phones with One UI 8.5. We discovered the code strings for the feature hidden in the leaked One UI 8.5 firmware. Samsung is also ...

Learn how to build a simple automatic bamboo farm in Minecraft 1.20 and above. This design is easy to set up, works in survival mode, and uses observer and piston mechanics to harvest bamboo ...