Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Call2Teams brings advanced phone system features to Microsoft Teams, enabling businesses to manage calls more efficiently, ...

This gives organisations native voice capability within their Teams environment with extended PBX functionality.

Let’s be real—business communication has changed. Traditional desk phones still have their place, but relying solely on ...

The agency will move ahead with a much narrower revision eliminating direct deposit changes by phone amid DOGE fraud concerns ...

A team of medical researchers and engineers at Google Research has developed a way to use the front-facing camera on a ...

F1 Academy driver line-ups, calendar, new format and more as the season gets under way this week in Shanghai; Abbi Pulling ...

Samsung Galaxy S25 The Samsung Galaxy S25 is the closest analogue to the Xiaomi 15 by a major western phone maker. It has a ...

If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

The researchers used a powerful image-recognition technology called YOLOv8 with ONNX Runtime (a tool that helps AI programs run more efficiently) to build a food-identification program that runs on a ...