Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Call2Teams brings advanced phone system features to Microsoft Teams, enabling businesses to manage calls more efficiently, ...

This gives organisations native voice capability within their Teams environment with extended PBX functionality.

A team of medical researchers and engineers at Google Research has developed a way to use the front-facing camera on a ...

F1 Academy driver line-ups, calendar, new format and more as the season gets under way this week in Shanghai; Abbi Pulling ...

The researchers used a powerful image-recognition technology called YOLOv8 with ONNX Runtime (a tool that helps AI programs run more efficiently) to build a food-identification program that runs on a ...

Robot bartenders might not be a thing yet, but here’s how some UK hospitality businesses are serving up new technologies.

Latest Manchester United transfer news with MEN Sport having a go at managing the Reds ahead of a big summer window ...

"Morale is at an all-time low. My team is exhausted. We can’t recruit. We can’t invest in training. And the mental health ...

Trump said he had a 'very good' telephone call with President Zelensky since the pair's disastrous Oval Office meeting last ...

A federal judge has temporarily blocked Elon Musk's Department of Government Efficiency from Social Security Administration ...