One of the pain points is definitely the lobby experience," Jain said. Alaska was on the cutting edge 25 years ago when it was the first U.S. airline to introduce self-service check-in kiosks ...

Ensconced in tabletop stands in Alaska’s lobby area, they’re replacements for the conventional self-check-in kiosks that have been commonplace in airport terminals for the past couple of decades.

Check-in stations will be positioned throughout the lobby. Staff members will be walking throughout the lobby ready to assist guests.” The pandemic brought the rise of self-service culture and ...

In most cases passengers can start checking-in online 24 hours prior to departure but again, now, United wants passengers physically at the airport earlier than before.

Alaska Airlines is getting rid of check-in kiosks in the airport lobby. The Seattle-based carrier announced on Tuesday that it would start to phase out the self-service computer stations used for ...

That’s about to change with Caesars Entertainment wrapping up a pilot program launched in December with self-check-in kiosks at three of its Strip properties — The Linq hotel, Flamingo Las ...

Delta's new check-in lobby at LAX has 46 check-in positions and 32 self-service kiosks. Photo Credit: Delta Air Lines Los Angeles World Airports and Delta have completed the first major phase of ...