United Airlines is implementing a change to its check-in policy that could leave passengers stranded.Starting June 3, ...

One of the pain points is definitely the lobby experience," Jain said. Alaska was on the cutting edge 25 years ago when it was the first U.S. airline to introduce self-service check-in kiosks ...

In most cases passengers can start checking-in online 24 hours prior to departure but again, now, United wants passengers physically at the airport earlier than before.

Ensconced in tabletop stands in Alaska’s lobby area, they’re replacements for the conventional self-check-in kiosks that have been commonplace in airport terminals for the past couple of decades.

Alaska Airlines is getting rid of check-in kiosks in the airport lobby. The Seattle-based carrier announced on Tuesday that it would start to phase out the self-service computer stations used for ...

Check-in stations will be positioned throughout the lobby. Staff members will be walking throughout the lobby ready to assist guests.” The pandemic brought the rise of self-service culture and ...