Smart Technologies CEO Nicholas Svensson calls each of the company's employees every year. It's led him to make changes at ...

Here’s what most young leaders get wrong: They think being coachable means being open to feedback. That’s table stakes. Real coachability means receiving feedback in whatever format it’s delivered — ...

Peer feedback and self-assessment build habits that extend into professional life. They teach students to ask questions such ...

Giving and receiving criticism is uncomfortable, even with only 27 employees. Defector Media’s quest to address that dilemma ...

How to process feedback without getting defensive becomes easier with four practical strategies that turn uncomfortable input into steady leadership growth and everyday learning.

Understanding how employees rationalize questionable decisions can help leaders create more ethical workplace cultures.

Then about six months ago, Craig suddenly reverted to his old patterns. It was as if the prior year of progress got ...

Workplace surveys are supposed to give employees a voice, but sometimes they just expose how little management actually listens. When a company forced its staff to fill out “anonymous” feedback ...

It’s not uncommon to feel uncomfortable in the face of constructive criticism or feedback, even when we’re expecting it in places like the workplace. According to a study from the Journal of ...

Feedback: the unofficial four-letter word of both the office and the jobsite. As leaders, we spend a lot of time talking. But one of the hardest conversations to get right is feedback—both giving it ...

“Feedback is the breakfast of champions!” The legendary Ken Blanchard knew that just as we need fuel to power our day, we need constructive input to perform at our peak. Yet, for most of us, receiving ...

Assistant Professor of Management Logan Steele and his coauthors have had their paper, “I Am Not Who You Think I Am: The Role of Appraisal in Responses to Non-Verifying Feedback,” accepted for ...