There are powerful opportunities for service workers and AI to develop a two-way relationship in an era reshaping customer ...

Instead ChatGPT has become perhaps the most successful consumer product in history. In just over three years it has ...

Explore the top 7 Web Application Firewall (WAF) tools that CIOs should consider in 2025 to protect their organizations from online threats and ensure compliance with emerging regulations.

If Jim Farley was the optimist-in-chief, Adam Jonas was Wall Street's designated skeptic. The Morgan Stanley analyst, who for ...

You walk into a restaurant, maybe a little hungry, perhaps running a few minutes late for your reservation. You smile at the ...

This marks OpenAI’s first response to a case that has raised wider concerns about chatbots and mental health risks. ChatGPT integrates voice mode into main interface OpenAI is bringing ChatGPT’s ...

You call customer service to help solve an issue. Then an annoying AI bot wastes your time and leads you in circles. Next ...

Disabled women of color are still a rarity on-screen. Per this year’s Annenberg Inclusion Study, 61% of the disabled characters seen on-screen last year were men and 70.8% were white, so to see ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

How directors and writers striving for a PG-13 rating have learned to ration the use of a four-letter obscenity.

The latest market report from the UK Horseracing Betting Levy Board has painted an interesting picture of where the sector ...

French gambling. As a new-look FDJ United entered a new era with its acquisition of Kindred Group, it signalled that the ...