The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s ...

Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Optus has promised to implement 21 recommendations from an independent review into the outage that has been linked to two ...

Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths.

Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to ...

“The Government must now review Optus' licence and licence conditions. Going soft on the telco is not an option. “The Government must lead an urgent review into the camp-on provisions that also failed ...

An investigation into the Optus triple zero outage has revealed it can take up to a minute for an emergency call to be re-routed over another telco’s network under a process called ‘camp-on’. The ...

Optus customers across Queensland were unable to dial triple-0 from their home phones in another disaster for the embattled telco.

An independent review of an outage of Optus’ emergency call network in September suggested shifting call centre operations ...

You have reached your maximum number of saved items. Remove items from your saved list to add more. More than 90,000 Optus customers in Brisbane and parts of Queensland continue to be affected by a ...