A day's workshop, which focused on co-designing and co-creating solutions within the information integrity chain, has been ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

The 12-month fellowship supports teams co-creating Digital Open Solutions (DOS) with communities to drive inclusive, ...

TCN, a leading global provider of cloud-based contact centre solutions, today announced the enhancement of its Business ...

When most people think of AI transforming industries, their local plumber's or HVAC technician's office is often overlooked.

AiVANTA partners with Slangit Technologies to create an AI-powered customer engagement platform for Arabic-speaking markets ...

Quarterly updates have shown consumers are struggling to maintain their monthly payments for auto financing and other credit products. So, Repay Holdings Cor ...

London-based VoIP provider Zadarma integrated three AI-powered voice assistants directly into its PBX platform, a first in ...