Allan Dickson, Consultant at Compass Management Consulting The Information Technology Infrastructure Library, more commonly known as ITIL, is currently in its third iteration, offering a common ...

Every now and then, there's discussion about the differences and similarities between service oriented architecture and Agile development methodologies. Intuitively, they seem to have the same modus ...

If you are IT professional and are looking for a useful and fast-growing IT service management certification, then you will definitely not find a better alternative than ITIL foundation certification.

CIO at the Australian Nuclear Science and Technology Organisation (ANSTO) Michael Beckett used an Information Technology Infrastructure Library (ITIL) framework to bring about positive change in the ...

ITIL, known as the Information Technology Infrastructure Library, is a collection of detailed service practices for the IT management sector that focuses on delivery in line with the customers and ...

For South African businesses, future-proofing their IT Service Management (ITSM) systems with IT Infrastructure Library (ITIL) frameworks that leverage the latest AI integrations is more than a ...