Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US ...

Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.

Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

Data from the State Administration for Market Regulation showed that in 2024, consumers filed 6,969 complaints related to intelligent customer service in the e-commerce after-sales sector, an increase ...

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

AI agents that run 24/7 can answer questions, help customers complete purchases, and give human teams room to focus on the ...

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

Liveops Announces Remote Agent Hiring for Tax Season Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ –  Liveops, a frontrunner in flexible customer experience outsourcing ...

The technology world is evolving from simple chatbots to 'autonomous agents' capable of carrying out complex tasks on their ...

Flexible Work Opportunities for Customer Support Professionals Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ – December, 2025 – Liveops, a leader in flexible customer ...

How AI Voice Agents are Transforming the Moving Industry New York, United States – December 12, 2025 / Stacked Ai / In a rapidly evolving digital landscape, the moving industry is experiencing a ...