Tension: We assume automation will deepen connections, but it often reduces human nuance. Noise: “Best practices” for process ...

For all the advances in mobile marketing—from smarter ads to increasingly intelligent CRM flows—many brands are still held ...

Predictive analytics is no longer a catchphrase; it's a core engine of competitive advantage. From real time personalization ...

EngageLab, a leading omni-channel customer engagement platform provider, is proud to announce its successful partnership with a prominent Chinese tea beverage brand, supporting the company's global ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Discover the top chatbot development companies offering AI-powered solutions to automate customer support, boost engagement, ...

One of the most consequential additions is Apple’s Declared Age Range API. With iOS 26, apps can now prompt customers—or their guardians—to select an age range, such as “under 13” or “16 and up.” No ...

PAR Technology Corporation (NYSE: PAR), a global leader in enterprise foodservice technology, today announced the launch ...

Australian fintech Slyp has unveiled a suite of new tools aimed at helping retailers modernise their loyalty strategies amid ...

PAR® Engagement empowers restaurants to engage smarter, move faster, and multiply impact—one connected experience at a time NEW HARTFORD, N.Y.--(BUSINESS WIRE)--PAR Technology Corporation (NYSE: PAR), ...

Based on a recent report with observational data from design teams around the world, the most innovative brands will use natural language and zero user interface (UI) interactions to deliver touchless ...