The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

As part of its ongoing (and much-needed) attempt to clarify its online-services branding, Microsoft is renaming its "Dynamics CRM Live" product as "Dynamics CRM Online." Microsoft is planning to ...

REDMOND, Wash. — Jan. 17, 2011 — Microsoft Corp. (Nasdaq “MSFT”) CEO Steve Ballmer today announced the worldwide availability of Microsoft Dynamics CRM Online, the cloud version of the new Microsoft ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Gone are the days of exchanging napkin notes and ...

Retail CRM solutions can be generalized or industry-specific CRM software that help businesses manage retail sales operations, both online and in person. These tools are meant to streamline the ...