TCN, a leading provider of cloud-based contact centre solutions, today announced the latest advancements and key features of ...

Visit TCN's Workforce Optimization product page to learn more. TCN is a global leader in cloud-based contact centre solutions for accounts receivable management (ARM), healthcare providers ...

By Ed Creasey, Vice President of Solution Engineering at Calabrio From a recruitment perspective, contact centre roles are ...

Trackforce, a pioneer in security workforce management software, announced the launch of the TrackTik Command Centre, a next-generation dispatch and incident management solution designed to ...

Genesys India center drives innovation in contact center software, challenging AI disruption with improved agent experience.

AI-driven cloud company Genesys has announced the implementation of its cloud platform by IHG Hotels & Resorts to enhance ...

AS Guyana continues attracting foreign investment and undergoing rapid economic expansion, the spotlight shifts from oil and infrastructure to a more enduring ...

For more information about Softworks and its solutions, visit www.softworks.com or contact the media contact below. Softworks provides workforce ... backed by Grain Management, welcomed Brampton Mayor ...

It also offers opportunities for the Silver Age workforce to connect with younger generations in today's digital landscape. Customer service/call centre: Suitable for those with strong ...

Ireland has become a powerhouse for customer experience, and 8x8 is stepping in to help shape its future. Joining forces with CCMA's vibrant network of more than 2,000 CX leaders and over 500 contact ...