How to Design a Flooring Store ... and complex layout that requires extra planning to make the most of a call center's space. Traffic flow also affects a call center's design.

Mark Collmar, president of design firm, DM Communications (New York, NY), recommends that you have walls put in to separate the call center space from the others. “Having these walls limits the noise ...

There are fewer lights on in American call centers. Real estate and site selection firms, such as Trammell Crow (Dallas, TX) and Equis (Philadelphia, PA), ...

As far as the company, the idea is very simple. The call center space and the support space is all made of old technology. Everything has been around for many years: big switches, big routers ...

In the heart of downtown Pittsburgh, though, call-center employees of PNC Financial Services Group Inc. this month moved into luxurious space inside a six-story granite building that once housed ...

Cincinnati-based Convergys, which has had a telecommunications and insurance call center in Wichita ... freshening its existing space but decided to design a new one instead.