Salesforce argues that even more specialized AI agents are needed for the financial services, because it’s an industry built ...

Formally speaking, an AI agent is autonomous software that can perceive, reason and act. It combines the linguistic ...

Improvements in the technology behind voice-based AI bots are making them more prolific and humanlike in phone calls.

James Brooks, Practice Lead for AI and Automation at FourNet, added: “Forget chatbots, forget RPA which require decision ...