Reviews are disappearing faster as moderation systems, industry risk, and geography shape which reviews stay visible.

Before going to a certain place, be it a shopping complex or a restaurant, I look for its reviews on Google. On more than one occasion, I have been disappointed due to my high expectations. This ...

Several months ago, back in March, Google added a screen to request reviews by sharing a link or QR code with your customers.

Photo-rich, specific reviews help your business rank higher in local search. Here's how to build a smarter Google review strategy. A strong Google review strategy is one of the most effective – and ...

The big Google review count bug, that we first reported on Friday and that later Google confirmed on Monday afternoon, is now being fixed. We can now see review counts climbing again and many small ...

Google is fixing a bug that caused reviews to go missing from Google Business Profiles. Google confirms reviews are getting restored. Google’s Search Liaison, Danny Sullivan, announced on Twitter in ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...

Every business owner has felt the slight tension when a customer pauses before finalizing a purchase. They're likely pondering questions like, "Will this company deliver?", "Is this the right choice ...