Agentic AI-powered agents can autonomously perform tasks that previously required a person. And they do so just as well and ...

In this week’s No Jitter Midroll (NJM), we focus on one aspect of ServiceNow’s Xanadu platform update: AI Agents. “With ServiceNow AI Agents, we are announcing our vision to leverage AI agents that ...

Introducing next-gen Virtual Agent dashboard, integrations with Freshchat by Freshworks and ServiceNow for live agent ...

ServiceNow has for years used the example of employee onboarding to explain the power of its wares, pointing out that a lot ...

ServiceNow president Paul Fipps makes the case that the company's deterministic execution layer, workflow heritage, and internal autonomous AI deployments position it as the natural governance and ...

HCLTech, a leading global technology company, won the 2026 ServiceNow Partner of the Year Award in two categories: AI Customer Value Partner of the Year – Americas and Service Provider of the ...

8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...

HR and GenAI innovations enhance employee communications, improve engagement, and make it easier than ever to get support across departments from a single point of entry New capabilities within Talent ...