Switching phone carriers is a big decision. Especially if, like me, you have a family plan. But last December, in the midst of all the holiday craziness, I decided to do exactly that. After over two ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

A week after experiencing widespread network issues, thousands of users are reported trouble with Verizon's cell phone service on Monday morning, according to the website Downdetector.com. Verizon ...

Verizon has another partner as it looks to fill in the gaps for its wireless service. On Wednesday, the carrier announced that it has reached a deal with satellite company Skylo to use its network to ...

Consulting firm says consumers must watch out for hidden charges. Oct. 4, 2010 — -- More than a year ago, Teresa Dixon Murray says she started to feel something wasn't right about her family's ...