TransLink says it is still trying to solve a problem with its controversial Compass Card system and it may implement a "grace period" for bus riders who fail to "tap out" as they exit. The company ...

TransLink launched a customer education campaign Friday morning to remind users to tap their Compass Card and not their wallet or a phone case with multiple cards inside. The "card clash ...

TransLink is reminding new Compass card users, particularly monthly pass holders, to “tap out” of the transit system, after thousands were charged this week for more zones than they travelled.

The transit authority says the tap-to-pay option will help with ticket line-ups, digging for change, or worrying about zones for riders who don’t have a Compass Card. WATCH: New tap-and-pay ...

As ridership is slowly starting to rebound, TransLink is offering prizes for some transit users. Customers will be able to enter the Tap In to Win sweepstakes each time they tap in with a ...

TransLink maintains Compass cards are supposed to be uploaded within ... complained about being overcharged after they forgot to “tap out” at the end of their trip on a SkyTrain or SeaBus.

Like with the Compass card and tickets, commuters using credit cards must still tap out after exiting the SkyTrain. (Buses are tap-in only.) The customer will be charged one adult fare ($2.85 ...

Fares will not go up for any of the zones. The reason is the “tap out” function of the Compass card. When passengers board a bus or enter train fare gates, they are expected to tap their card ...

You save a bit of money when you use a Compass card, versus buying single Compass tickets (which you also tap on the blue reader). A single one-zone ticket is $2.75, versus $2.10 if you use the card.

Concerns were raised that the introduction of the barriers would limit the independence of those who are unable to tap a Compass card on the reader. Forced to either phone ahead before arriving at ...

The U-Pass BC is valid only when you carry your SFU student ID card. Remember that when you tap in, you are validating your fare. If you are caught without a valid fare (U-Pass BC on Compass Card and ...