For the luxury houses leading this change, the opportunities are enormous: attracting new consumers, fueling their narrative ...

In retail, customer experience drives loyalty, yet most organizations cannot pinpoint a single person responsible for it.

AI-driven retail, smart carts, and in-store personalization are redefining shopper experiences and creating new revenue ...

As digital commerce continues to dominate the market and the influence of traditional high-street retail has lessened, it’s clear that consumer behaviours and shopping expectations have profoundly ...

Making AI a priority today can help you attract and retain your loyal customers and help you stand apart in a crowded retail industry. The Fast Company Executive Board is a private, fee-based network ...

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join ...

Augmented reality (AR) is revolutionizing the retail industry, offering transformative ways for consumers to interact with products and navigate shopping environments. By overlaying digital ...

Every interaction between a consumer and a brand is part of the overall retail experience. This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the ...

On Friday, December 5, Gen Art hosted the official launch of Hip Hop Beauty. The project is produced by celebrity makeup artist Ashunta Sheriff and veteran producer Thembisa Mshaka. The exhibition ...

Shopwise proudly announces the successful relaunch of its newly improved Shopwise Commonwealth, which reopened its doors on December 15, 2025—perfectly timed for the festive holiday season. This marks ...