Embarking on a job can stir up a mix of emotions for employees, balancing excitement with feelings of being overwhelmed. It’s crucial for employers to establish an onboarding procedure that enables ...

I’ve always been a fan of checklists, and checklists are kind of what people think of when they think of systematizing their businesses. Checklists, or in this case, step-by-step standard operating ...

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In our hectic, always-on world of work, it’s imperative to take the opportunity to orient yourself on what’s important every day. The alternative is to let circumstances dictate where you go and what ...

Job Safety Analysis can be a highly effective tool for identifying workplace hazards and preventing serious incidents – if you have a process to ensure steps are followed properly and the information ...

Suppose we told you that I know of a tactic that will improve communications, teamwork and operating performance in your organization. And suppose we told you that this tactic will cost next to ...

Mistakes are inevitable in any industry. But in healthcare, they often come with a higher price tag and significant impact. One surprisingly simple strategy that has proven effective at minimizing ...

“The better decision maker has at his/her disposal repertoires of possible actions; checklists of things to think about before he acts; and he has mechanisms in his mind to... bring these to his ...

I recently picked up a copy of Atul Gawande’s The Checklist Manifesto: How to Get Things Right after New York University’s Kristen Smith recommended it in The Chronicle of Higher Education. I’ve been ...