Your receptionist is the face of your business, the first impression many customers have. A good receptionist makes visitors feel welcome and comfortable. Whatever their reason for showing up, the ...

A small business receptionist does much more than greet visitors to your office or direct incoming phone calls. A receptionist often handles deliveries, processes the mail, places outbound calls for ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Grief never comes with a timeline, but bureaucracy sure tries to give it one. When one doctor’s office receptionist hounds a grieving widow for her recently-deceased husband’s address, she delivers a ...