Over the weekend I initiated a transfer of my wireless service from AT&T to Verizon Wireless. The process was so painful and so fraught with failure that I felt compelled to share the story. Buckle up ...

You can change your Verizon Wireless password while you're still logged in to your account. If you have forgotten your password for accessing the Verizon Wireless Web ...

Switching phone carriers is a big decision. Especially if, like me, you have a family plan. But last December, in the midst of all the holiday craziness, I decided to do exactly that. After over two ...

1. Can I transfer my service from my current wireless service provider to Verizon Wireless? Yes, if your number is portable, you can bring your existing number from your current wireless or landline ...

Reports of a new Verizon outage surfaced early Thursday, October 9, with customers seeing “SOS” mode and failed calls/texts. Impact appears scattered across multiple U.S. cities based on live ...

There are two ways to call voice mail from a Verizon Wireless phone. If you're dialing voice mail by holding down a shortcut key, the number the phone dials to access the voice mail is usually stored ...

Samuel has spent years writing about mobile carriers and their networks following a stint working as a technician in a carrier phone store. Whether it's helping people avoid 36-month payment plans, or ...

Verizon customers had a rude wake-up call the morning of Monday, September 30. According to DownDetector, more than 100,000 Verizon users had reported an outage in their area by 11:30 a.m. Social ...

Verizon is offering a new short-term suspension plan for military families on assignments under 90 days, costing $10 monthly. A long-term suspension option remains for deployments exceeding 90 days, ...

1. Can I transfer my service from my current wireless service provider to Verizon Wireless? Yes, if your number is portable, you can bring your existing number from your current wireless or landline ...