Microsoft Corp. has significantly raised what it charges retail customers for technical support for its latest software, Windows Vista and Office 2007, while narrowing the help offered to users. As of ...

Gripe Line reader Dave recently became entangled in a particularly frustrating experience with a Microsoft tech support chat bot that left him angry and in disbelief. “I recently upgraded my computer ...

Microsoft is finally cracking down on scammers who offer to fix non-existent computer problems for hundreds of dollars. In a first strike, Microsoft sued several U.S. companies it said are involved in ...

Scammers using the cover of a tech consultant have been around since computers first connected to the Internet. The specific scams have undergone changes and evolution, but fraudsters still find it ...

If there is one corporation that is targeted by scammers more than anyone else, it is Microsoft. From customer support scams to impersonation and phishing attacks, the company’s services are ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. Tech support scams are some of the most common methods of fraud ...

The Boston Division of the FBI is warning consumers of a recent rise in sophisticated tech support scams that have drained victims’ bank accounts. The Bureau says people can avoid this scam if they ...

The racket used fake security alerts and fabricated FTC violation warnings to pressure victims into paying large sums through cryptocurrency.

There is a big change coming for many people who use Windows computers. Microsoft is ending support for its Windows 10 operating system, which means from Wednesday 14 October, these computers may be ...

Bengaluru cyber police arrested 21 people involved in a fake Microsoft tech support racket, targeting American citizens, following raids at Sigma Soft Tech Park.

It's always frustrating when you're having an issue with your device and don't know how to fix it. That's why some smart tech companies like Microsoft are making it easier for you with their helpful ...