Q. My problem is that my PC developed problems with the Windows ScanDisk repair software after I attempted to fix another problem using Norton AntiVirus 2003. It started when I suspected I had a virus ...

QUESTION: My problem is computer "freeze up". Whenever I try to defrag my computer or run a thorough scandisk, these programs will run for a while and then suddenly the computer will freeze up. The ...

Please note: This item is from our archives and was published in 2003. It is provided for historical reference. The content may be out of date and links may no longer function. Q. What happened to one ...

ANSWER: There are a few reasons that come to mind, a virus or damaged files and folder information would be where to start. First, be sure you don't have a virus. Microsoft notes that this issue can ...

Q. My problem is that my PC developed problems with the Windows ScanDisk repair software after I attempted to fix another problem using Norton AntiVirus 2003. It started when I suspected I had a virus ...

My computer refuses to shut down properly. It is a 350 MHz Pentium II running Windows 98. Whenever you select Shut Down from the Start menu, it will just go into Restart automatically instead of ...